Privacy Policy
Last Updated: 01/01/2025
At Advanced Markabte for Information Technology ("Markabte," "we," "our," or "us"), we are committed to safeguarding your personal data and ensuring compliance with applicable data protection regulations. This Privacy Policy provides a comprehensive overview of the information we collect, how we use it, and the security measures we implement to protect it. Additionally, we outline your rights regarding your personal information and how you can exercise them.
1. Information We Collect
We only collect the personal information that is necessary to provide our services efficiently and improve your overall experience. The information we collect includes:
Full name, which allows us to personalize our service and address you appropriately
Phone number, which we use to communicate with you regarding bookings, service updates, or customer inquiries
Email address, which enables us to send confirmations, service details, and important notifications
In addition to this, we may collect aggregated and anonymized data for analytical purposes to enhance our services and identify areas for improvement.
2. How We Use Your Information
Your personal data is processed and utilized strictly for operational and service enhancement purposes, including:
Confirming and managing your service bookings efficiently
Ensuring seamless communication regarding your inspection status, rescheduling, or follow-ups
Providing comprehensive customer support and responding to inquiries
Enhancing our service quality by conducting internal data analysis to optimize processes and user experience
Sending essential service-related notifications, promotions, or updates that may be relevant to you
3. Data Confidentiality and Sharing
We uphold the highest standards of confidentiality regarding your personal data. Your information will not be sold, traded, or disclosed to any unauthorized third parties. However, we may share your data under the following conditions:
Legal Obligations: If required by law or government authorities for compliance with regulatory requirements
Service Facilitation: When sharing data with trusted third parties such as **HyperPay** for secure payment processing
All third-party service providers are required to adhere to strict confidentiality agreements and comply with applicable data protection laws.
4. Data Protection Measures
To prevent unauthorized access, data loss, or breaches, we have implemented stringent security protocols, including:
Secure data encryption for all stored and transmitted information
Restricted access to personal data, ensuring only authorized personnel handle sensitive information
Regular cybersecurity audits to identify and mitigate vulnerabilities
Despite these efforts, we acknowledge that no online system is entirely immune to security risks, and we continuously work to enhance our protection measures.
5. Your Rights
You have several rights regarding your personal data, including:
The right to request access to the personal data we hold about you
The right to request corrections to any inaccurate or incomplete data
The right to request deletion of your data, subject to legal and operational limitations
The right to object to certain types of data processing
To exercise any of these rights, please contact us at info@markabte.com
6. Policy Updates
We reserve the right to modify this Privacy Policy to reflect operational changes or legal requirements. Updated versions will be published on our website, and significant changes may be communicated via email.
7. Contact Information
Advanced Markabte for Information Technology
King Hussein Business Park, Building 16, Amman, Jordan
info@markabte.com
